MISSION

Our dedication towards our clients is to bring positive attitude and impeccable world class service. where the client feels relaxed, rejuvenated and refreshed.
Our paramount focus always will be our clients well-being and the service that we provide.

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APPOINTMENTS

It is a good rule to schedule any service in advance. However, do not hesitate to call us at any time in the event we might have an opening due to a cancellation. We suggest arrival fifteen minutes prior to your appointment. If you are late for your service, it may be necessary to shorten or reschedule your service. We require a credit card number or payment to secure your request for any of our Spa Package reservations.

CANCELLATION POLICY

Appointments require 24hour advance notice for rescheduling or cancellations, or we must charge you 50% of the services requested, or deduct the amount from your Gift Certificate. We also require a 48 hour cancellation notice for all Day Spa packages and a three-week cancellation notice for our Bridal packages. Package cancellations after these times will be charged the full amount.

GIFT CERTIFICATES

 Gift Certificate is valid for 1 year from the date of purchase. Your Gift Certificate is not valid after one year, as we do not keep records after that time. No refund will be made on Gift Certificates or unused services.

PACKAGE  TREATMENTS

All packages must be pre-paid in a single payment. Skin care treatment series are valid for three to six months respectively.

WHAT TO BRING

Contact lens wearers should bring a storage case for lenses, as lenses must be removed for facials, lash extensions and lash tinting services. 

 VALUABLES

We cannot be responsible for lost valuables, so jewelry of significant value should be left at home. Please be sure to remove all jewelry before your facial treatment or massage. We recommend their safe keeping in your purse.

RETURN POLICY

All purchases are final.

RETURN CHECK POLICY

There is a $35.00 charge for any check issued to Ambiance Day Spa that is not honored.

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